municipal websites

Craft

Writing Web Pages in Plain Language: Before-and-After Examples for Businesses and Boroughs

Most visitors read only a fraction of the words on a web page, and more than a quarter of U.S. adults now struggle with complex written information. Plain language isn't dumbing down. It's writing for how people actually read. Here's how to do it, with before-and-after examples for businesses and boroughs.

15 Oct 2026 · 8 min read

Law & Policy

The Digital Divide in 2026: Who's Still Left Out, and Why Local Websites Must Work for Them

Nearly everyone is online in 2026, but not on equal terms. The gap now runs along income and devices, the federal internet discount is gone, and more public services are online-only. Here's what that means for Pennsylvania communities and the websites that serve them.

11 Oct 2026 · 8 min read

Web & Accessibility

Website Accessibility and the ADA in 2026: Who Has to Comply, and by When

Nearly every popular website still fails basic accessibility checks, lawsuits are rising again, and local governments now have firm deadlines. Here is what the ADA expects of your website in 2026, and why the problem was never the visitor.

11 Oct 2026 · 13 min read